Frequently Asked Questions
- What is Spyware Terminator?
- Can I use Spyware Terminator together with other products?
- What is HIPS?
- What is ClamAV?
- The update does not work.
- How do I remove Spyware Terminator icon from my System Tray?
- How do I remove Spyware Terminator from the Startup?
- Can I translate Spyware Terminator into my language?
- What do I do if spyware is detected?
- What is "Affiliate Tracking Cookie" and why is it always detected?
- System Scan always detects the same objects.
- What can I do to prevent spyware from ruining my computer?
- What is Web Security Guard? Do I need to install it?
- Does Spyware Terminator support incremental updates?
- How do I stop the SpywareTerminatorShield.exe process?
- How do I stop the sp_rsser.exe process?
- What is Real-time Protection for?
- Screenshots on Spyware Terminator’s website show a "Real-time Protection" tab, but I see a tab named "Scheduler". What is wrong?
- My Real-time Shield is off and I cannot enable it.
- Is there a version of the Spyware Terminator installer that includes an offline install of ClamAV?
- Can the ClamAV real-time shield be used in conjunction with the real-time protection of other popular antivirus applications?
- I can’t enable the ClamAV guard. How do I enable it?
- The ClamAV guard is always disabled after rebooting Windows. How do I fix this?
- What is "Install Mode"?
- What is the difference between the Fast and Full spyware scans?
- How do I know if threats are detected? What do I do if threats are detected?
- I am quite confident that I am infected with a threat, but Spyware Terminator does not find anything during a scan. What do I do?
- Can cookies be quarantined or moved to the Safe SW tab?
- Can items be placed manually into Quarantine without performing a scan?
- Can items be placed manually into the Ignore List without performing a scan?
- What is the difference between the cookie scanning performed by spyware scans and the Cookies Scan in the Internet Protection tab?
- Can Spyware Terminator’s immunization be used in conjunction with the immunization from other programs that offer a similar feature?
- How do I switch to Safe Mode?
- Are Immunization updates able to be downloaded separate from the software database updates?